Privacy Policy – 7e7779 Casino Pakistan

1. Who We Are and How to Contact Us

1.1 This Privacy Policy is issued by 7e7779, the operator of the online casino and sports betting platform accessible at 7e7779.ws (the "Platform"). References to "7e7779", "we", "us", or "our" throughout this document refer to the Platform operator in its capacity as data controller.

1.2 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a data concern, you may contact our support team at any time:

• Email: [email protected]
• Live Chat: Available on the 7e7779 Platform, 24 hours a day, 7 days a week
• Response Language: English and Urdu

2. Scope of This Privacy Policy

2.1 This Privacy Policy applies to all personal data collected and processed by 7e7779 in connection with your use of the Platform — including account registration, identity verification, deposits and withdrawals, casino gameplay, sports betting, customer support interactions, and marketing communications.

2.2 This Policy should be read together with the Terms and Conditions and the Responsible Gaming Policy, both of which are published on the Platform and incorporated by reference.

2.3 The Platform is intended solely for Pakistani players aged 21 and above. If you do not meet the eligibility criteria set out in our Terms and Conditions, you must not use the Platform or provide us with any personal data.

3. What Personal Data We Collect

3.1 The categories of personal data we collect from Pakistani players include, but are not limited to, the following:

Data Category	Examples	Purpose
Identity Data	Full name, date of birth, CNIC number, passport number	KYC verification, age and identity confirmation
Contact Data	Email address, mobile number, city of residence (e.g., Karachi, Lahore)	Account communication, support, marketing (with consent)
Financial Data	JazzCash / EasyPaisa account details, HBL / UBL / Meezan Bank account references, transaction history in PKR	Processing deposits and withdrawals, fraud prevention
Technical Data	IP address, device type, browser, operating system, session timestamps	Security monitoring, fraud detection, platform optimisation
Usage Data	Pages visited, games played, bets placed, session duration, navigation paths	Service improvement, personalisation, responsible gaming monitoring
Communications Data	Live chat transcripts, support emails, complaint records	Dispute resolution, quality assurance, regulatory compliance
Verification Documents	Scanned CNIC, passport copy, proof of address, payment method screenshot	KYC/AML compliance, withdrawal authorisation

3.2 We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification purposes.

4. How We Collect Your Data

4.1 Directly from You. The majority of the personal data we hold about you is provided by you directly — when you register an account on 7e7779, complete KYC verification, make a deposit or withdrawal, contact our support team, or opt into a promotional offer.

4.2 Automatically. When you access and use the 7e7779 Platform, we automatically collect certain technical and usage data through cookies, server logs, and similar tracking technologies. This includes your IP address, device identifiers, and session activity. See Section 7 for more detail on cookies.

4.3 From Third Parties. We may receive data about you from third-party service providers engaged for specific purposes, including:

• Identity verification and KYC providers who cross-reference your CNIC or passport against national databases.
• Payment processors including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, who confirm transaction details.
• Fraud prevention and anti-money laundering (AML) screening services.
• Analytics providers who aggregate anonymised usage statistics.

5. Why We Use Your Data (Legal Bases)

5.1 7e7779 processes your personal data on the following legal bases, depending on the specific purpose:

• Contractual Necessity: To create and manage your account, process deposits and withdrawals in PKR, settle bets, and provide all core Platform services you have contracted for under the Terms and Conditions.
• Legal Obligation: To comply with applicable anti-money laundering (AML) regulations, KYC requirements, tax reporting obligations, and any lawful requests from regulatory or law enforcement authorities.
• Legitimate Interests: To detect and prevent fraud, abuse, and cheating on the Platform; to maintain the security and integrity of our systems; to improve our products and services based on aggregated usage analysis.
• Consent: To send you marketing communications about promotions, new games, PSL cricket betting offers, and bonus offers — but only where you have explicitly opted in. You may withdraw this consent at any time.

5.2 We will never use your personal data for purposes that are incompatible with the purposes for which it was originally collected, without first obtaining your explicit consent.

6. Who We Share Your Data With

6.1 7e7779 does not sell, rent, or trade your personal data to any third party for commercial or advertising purposes. We share your data only in the following limited circumstances:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive only the minimum data required to process your specific transaction. They are bound by their own privacy and data security obligations.
• KYC and Identity Verification Providers: Third-party verification services receive your identity documents solely for the purpose of confirming your age and identity. These providers operate under strict data processing agreements with 7e7779.
• Game Software Providers: Third-party game studios whose titles are hosted on the 7e7779 Platform may receive anonymised session and gameplay data for the purpose of game performance monitoring. They do not receive your name, CNIC, or financial data.
• Regulatory and Law Enforcement Authorities: We are required by law to disclose personal data to relevant authorities upon receipt of a valid legal request or where we have a reasonable basis to believe that disclosure is necessary to prevent financial crime, fraud, or harm.
• Professional Advisors: Our legal counsel, auditors, and compliance consultants may access relevant personal data on a strictly need-to-know basis, subject to professional confidentiality obligations.

6.2 All third parties with whom we share personal data are required to process that data in a manner consistent with this Privacy Policy and applicable data protection law.

7. Cookies and Tracking Technologies

7.1 The 7e7779 Platform uses cookies and similar tracking technologies to ensure the proper functioning of the site, remember your login session, detect fraud, and — with your consent — deliver relevant promotional content.

7.2 The primary categories of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled. They include session authentication tokens, security cookies, and load-balancing identifiers.
• Functional Cookies: Remember your preferences such as language setting and last-visited game category. These improve your experience but are not essential.
• Analytics Cookies: Collect anonymised data on how players navigate the Platform, which pages are visited most, and where sessions drop off. This data is used in aggregate to improve the Platform.
• Marketing Cookies: Used only with your explicit consent to show you relevant promotions and bonus offers within the Platform. We do not use cross-site advertising cookies.

7.3 You may manage your cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies may impair the functionality of the Platform and prevent you from logging in.

8. Data Retention

8.1 7e7779 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligation.

8.2 The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active account relationship with 7e7779 and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, including all PKR deposit and withdrawal records, for tax and AML compliance purposes.
• KYC Documents: Retained for a minimum of five (5) years following the completion of verification or account closure, whichever is later.
• Support Communications: Retained for three (3) years from the date of the interaction, or longer if the communication relates to an unresolved dispute.
• Technical and Usage Logs: Typically retained for twelve (12) months on a rolling basis, unless a specific incident requires longer retention for investigation purposes.

8.3 At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.

9. Data Security

9.1 7e7779 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your browser or device and the 7e7779 Platform.
• Encryption at rest for all stored personal and financial data.
• Access controls that restrict staff access to personal data on a strict need-to-know basis, with full audit logging of all access events.
• Regular penetration testing and vulnerability assessments of Platform infrastructure.
• Continuous automated monitoring for suspicious login patterns and account takeover attempts.

9.2 Despite these measures, no system can be guaranteed to be 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, 7e7779 will notify affected Players in accordance with applicable data protection law.

9.3 You also have a responsibility for the security of your own Account. Use a strong, unique password and never share your login credentials with anyone. Contact us immediately at [email protected] if you suspect unauthorised access to your Account.

10. International Data Transfers

10.1 Some of the third-party service providers used by 7e7779 — including certain KYC verification platforms and game software providers — may process personal data in countries outside Pakistan. Where such transfers occur, 7e7779 ensures that appropriate contractual safeguards are in place to provide an equivalent level of data protection to that required under applicable Pakistani law and international best practice.

10.2 If you would like more information about the safeguards applied to any specific international data transfer, please contact us at [email protected].

11. Your Rights as a Data Subject

11.1 As a Player on the 7e7779 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or email.

11.2 We will respond to all data rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further sixty (60) days with prior notification.

11.3 We will not charge a fee for processing data rights requests unless a request is manifestly unfounded, repetitive, or excessive, in which case a reasonable administrative fee may apply.

12. Children and Minors

12.1 The 7e7779 Platform is strictly prohibited to persons under the age of 21. We do not knowingly collect personal data from anyone below this age. If we become aware that personal data has been provided by or on behalf of a person under 21, we will immediately close the relevant account, return any verifiable cash balance to the originating payment method, and delete all associated personal data as soon as it is no longer required for legal record-keeping purposes.

12.2 If you believe that a minor has registered an account on the 7e7779 Platform, please report this immediately to [email protected] so that we can take prompt action.

13. Marketing Communications

13.1 With your explicit consent, 7e7779 may send you promotional communications including bonus offers, new game announcements, PSL cricket betting promotions, and seasonal campaigns. These communications will be delivered via email and/or SMS to the contact details registered in your Account.

13.2 You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in the Account settings, clicking the unsubscribe link in any marketing email, or contacting our support team directly.

13.3 Players who have activated self-exclusion through the Responsible Gaming tools will be automatically removed from all marketing lists for the duration of their exclusion period. See our Responsible Gaming Policy for details.

14. Changes to This Privacy Policy

14.1 7e7779 reviews this Privacy Policy at least once per calendar year and whenever a material change to our data processing activities makes an update necessary. When we make significant changes, we will notify registered Players via the email address on their Account and display a prominent notice on the Platform for a reasonable period following the update.

14.2 The date at the top of this document reflects the most recent revision. Continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of, and agreement to, the revised terms.

15. Complaints and Escalation

15.1 If you are not satisfied with how 7e7779 has handled your personal data or responded to a data rights request, you have the right to lodge a complaint. We ask that you first contact us directly so that we have the opportunity to address your concern:

• Email: [email protected]
• Live Chat: Available on the Platform 24/7 in Urdu and English

15.2 We aim to acknowledge all privacy complaints within five (5) business days and to provide a substantive response or resolution within thirty (30) calendar days.

15.3 This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all prior versions of the 7e7779 Privacy Policy.